Privacy Policy

1. Introduction

YeScout ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce management service, including our integration with eBay and other marketplace platforms.

By using YeScout, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name
• Email address
• Password (encrypted)
• Account creation date and time

2.2 eBay Integration Data

When you connect your eBay account, we collect and store:

• eBay User ID: Your unique eBay seller identifier
• eBay Username: Your eBay account username
• OAuth Tokens: Access and refresh tokens (encrypted and securely stored)
• Listing Information: Product titles, descriptions, prices, quantities, images, conditions, categories, and item specifics
• Inventory Data: Stock levels and availability information
• Product Images: URLs to product images hosted on eBay

2.3 Usage Information

We automatically collect:

• Log data (IP address, browser type, pages visited, time stamps)
• Device information (device type, operating system)
• Actions taken within the service (items created, imported, edited, deleted)

3. How We Use Your Information

We use the collected information to:

• Provide Services: Import, manage, and sync your eBay listings
• Authentication: Connect and authenticate with your eBay account using OAuth 2.0
• Data Synchronization: Keep your product information up-to-date across platforms
• Service Improvement: Analyze usage patterns to improve our features
• Communication: Send service-related notifications and updates
• Security: Detect and prevent fraud, abuse, and security incidents
• Compliance: Meet legal obligations and enforce our terms

4. eBay Data Access and Permissions

When you authorize YeScout to access your eBay account, we request the following permissions (OAuth scopes):

• https://api.ebay.com/oauth/api_scope: Basic API access to read your account information
• https://api.ebay.com/oauth/api_scope/sell.inventory: Access to your inventory and listings for import and management
• https://api.ebay.com/oauth/api_scope/sell.account: Access to your seller account information

Important: We only access the data necessary to provide our services. We do not access your eBay financial information, buyer data, or messages. You can revoke our access to your eBay account at any time through your eBay Account Settings or by disconnecting your eBay account in YeScout Settings.

5. How We Store and Protect Your Information

5.1 Data Security

We implement industry-standard security measures:

• Encryption: All OAuth tokens and sensitive data are encrypted using Laravel's encryption (AES-256-CBC)
• HTTPS: All data transmission is encrypted using SSL/TLS
• Secure Storage: Passwords are hashed using bcrypt
• Access Controls: Strict access controls limit who can access your data
• Regular Updates: We keep our systems updated with the latest security patches

5.2 Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With eBay: We share OAuth tokens with eBay to authenticate and access your account as authorized by you
• Service Providers: We may use trusted third-party service providers to help us operate our service (e.g., hosting providers), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfer: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit permission

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your account information at any time
• Deletion: Request deletion of your account and associated data
• Revoke Access: Disconnect your eBay account at any time through Settings
• Data Portability: Request your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@yescout.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences (e.g., dark mode)
• Protect against CSRF attacks
• Analyze how you use our service

You can control cookies through your browser settings, though this may affect your ability to use certain features.

9. Third-Party Services

Our service integrates with third-party platforms (eBay, Poshmark, PayPal). Each platform has its own privacy policy governing how they collect and use your information. We encourage you to review their privacy policies:

• eBay Privacy Policy
• Poshmark Privacy Policy
• PayPal Privacy Policy

10. Children's Privacy

YeScout is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Consent

By using YeScout and connecting your eBay account, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.